I had one of those moments when I wondered if I have a unique experience with something or is the response I get standard. I have heard complaints from others that feel it is unfair when Mary Kay changes the packaging the product comes in (not the product – the box) . Complaints such as: they can not sell outdated product or the director knew of this change and unfairly overstocked the consultant with packaging that was soon to be changed to stick the consultant with product and thus requiring her to buy more.
I have never had a client turn down or not want to purchase a product because it doesn’t come in the same box as the picture. I do not discount it either. (Which by the way, I just double checked and looked thru the Look Book and honestly, I didn’t see one picture of our packaging. If I ever have a client order 2 of something and I happen to have one left in the former packaging and one in the new packaging, I simply tell them we are in the process of updating our packaging, do they mind?? I have had them laugh at me, and the most common response is: “who cares, we throw the box away anyway”.
Does anyone find the packaging changes detrimental to you business?
And you won’t hear from me much for the next week, I have got to go finish packing and I leave tomorrow for Seminar!! Woo Hoo, I am so looking forward to it this year.
I will have an update when I get back on how things were in Dallas!
The following is an edit from David Shepherd
Sorry for the intrusion... hold the presses... all that.
mk4me has asked me to inform everyone that she is not just talking about the packaging that gets thrown away. We all realize that the complaint about packaging also refers to changes like lipstick tubes, compact trays, etc... Obviously one will (or may) have more of an impact on your sales than the other.
The point of this post (per mk4me) is (partially) to "...generate conversation on how to move "changed" products..."
Please proceed as you were, with the realization that conversation (comments) on this post can (and should) include all aspects of the changes to packaging and how it impacts you as a consumer or a distributor (or neither!).
Again, sorry for the intrusion!
For Further Reading...This Week On Pink Truth - Click Here
Pros and Cons of Mary Kay - Read or Contribute or Both!
First Post - Why I Started This Blog
The Article I Wrote For ScamTypes.com (here) (there)
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