Have a peep.
Pink Truth Reader: I should have stuck with "just say no"
I will start things off here.
First of all, she states:
"This year, though, I really thought about how much that "$200" order cost me. It was nice to buy all my skincare and makeup for the year (at half price!) and be done with it. What got left out of the "personal use" spin when I signed up was I had to pay 15% on my $200 order since sales tax is 7.5% and of course sales tax is charged on retail, not wholesale. Then, it was $8 for shipping. My personal use order is now closer to $250, and it was always a struggle to come up with $200 of wholesale products for myself."
This is kind of like when I go into Burger King to get their wonderful $.99 Double Cheeseburger (the healthy breakfast, lunch and dinner of champion bloggers) and get all peeved at the couple extra pennies they tack on for tax. 7.5% of $400 is $30. That comes to you courtesy of Uncle Sam... not Mary Kay. That brings your total to... (any math majors out there?) $230. Add that horrific $8 shipping fee and your "totally bogus" total is a whopping (not a whopper, mind you) $238. To call that "closer to $250" is a bit of a stretch... sort of like saying "I'm in my first year of Mary Kay" instead of "This is my first class ever"! But, let's call it $250. So, instead of paying 50%, you are actually paying 62.5%. Call the cops, you are being robbed.
Now, from what I observe, there are two problems that occurred here. First, she didn't know how to say no. When I am approached about something I don't want to do... let's say... I don't know, um.... hanging out with "that" friend. When "that" friend calls, I ignore the call. If I somehow get cornered by "that" friend I make polite conversation only as long as is necessary to not be a complete dashboard and then excuse myself from the conversation. How she found herself in a position she didn't want to be in is as puzzling to me as my friend (a guy) that always ends up doing whatever his girlfriend wants because he's too much of a zipper to say no. Keep in mind that with her discount I am still not really sure what made her unhappy with this scenario... oh yeah, the whole "can't say no" thing probably.
Anyway, what are your thoughts about all of this?
It seems that personal use consultants are more trouble than they are worth. "Can't sell the product for full price so we'll talk people into getting it at half price" seems profoundly counterproductive to the goal of creating the impression of a prestige brand!
I mean, if the product itself is good and what makes it great is the customer service, what good could it possibly serve to be creating an army of personal use - or worse, greedy, clueless opportunists - that will only serve to generate enough dissatisfied customers to make it profitable for Tracy Coenen to stir the pot every day?
What do you think about personal use consultants? What do you think about anyone that thinks they can - and tries to - lead people that are merely happy customer along a path that will lead to them being an all star via "personal use" Ave.?
Your thoughts are greatly appreciated in the comment section.
As you may (or may not) have noticed, even though this section is call "Today On Pink Truth, It does not necessarily represent the post that they posted "today". I wanted to point that out now, and also announce that this feature will not appear over the weekend, so that when Monday rolls around and the "Today On Pink Truth" feature is "so last week", no one feels the need to complain.